Vista replaced Outlook Express in
previous Windows with Windows Mail. If you have not started
using it, I strongly recommend Mozilla Thunderbird as a
better replacement. But if you still insist on using it, I
will show you how to cure the mail stuck problem in this
article.
Before you do anything, go to Windows Update and perform an
update manually, NOW!
If you do not know HOW, press Windows key and type "Windows
Update" without quote then enter, start updating now...
Restart your computer after update, then open Windows Mail.
Delete the stuck mail in outbox, try to resend again. If the
problem still persists, turn off anti virus mail scanning
feature, try again. If still cannot send out, restart and
turn off the anti virus and try again. You should be able to
send by now, if not, I strongly suggest you switch to
Thunderbird.
If you still cannot send, your mailbox might be corrupted;
Backup your email and recreate the mailbox. To backup your
mail and contacts, go to Menu, File -> Export -> Messages,
select "Microsoft Windows Mail", then click Next button and
select or create a new folder to export the messages. Do the
same with contacts . You can also use "Windows Easy
Transfer" to save the settings.
After backup, go to the folder "C:\Users\\AppData\Local\Microsoft\Windows
Mail", find a file called "WindowsMail.MSMessageStore" and
delete it. ( is your actual logon name). Launch Windows Mail
again and the new storage file "WindowsMail.MSMessageStore"
will be created, setup your email's accounts accordingly.
Although you can save your data and recover from Windows
Mail, I strongly urge you to use Thunderbird as a better
alternative.
(C) Copyright 2008 Kok Choon
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